Job Description

The Commercial Insurance (CI) Portfolio Insights Leader is responsible for delivering actionable insights to decision-makers including Portfolio Management, Line of Business, Industry Practice, Region, and other leaders across CI to support evidence-based decision-making and improve visibility into external market dynamics. This leader will partner with stakeholders to identify needs and collaborate with Data Engineering, Actuarial, Finance, and Analytics organizations across Chubb to deliver recurring reports, self-service analytical tools, automated monitoring, and deep-dive analyses.

Key Responsibilities:

• Reporting: Develop and deliver recurring reports that provide clear insights into business performance and trends including growth, profitability, and mix of business.
• Portfolio Monitoring: Own portfolio performance monitoring across production and profitability metrics, identifying trends, emerging risks, and underperforming areas across products, segments, brokers, and other relevant dimensions.
• Automated Monitoring: Design and deliver automated monitoring capabilities that detect outliers and significant changes in trends.
• Deep-Dive Analysis: Conduct deep-dive analyses to understand the drivers of portfolio performance, including rate inadequacy, rating factor drift, changes in risk mix, and underwriting or claims trends. Provide clear, objective portfolio recommendations to support business decisions and portfolio strategy.
• Market Analysis: Use external data sources to produce recurring reports and analyses on CI's competitive position, market share, and opportunity by line of business, segment, geography, etc.
• Impact Analysis: Assess the impact of pricing changes and underwriting initiatives, determining whether actions have delivered the expected outcomes and identifying where further intervention is needed.
• Collaboration: Act as a link between Pricing and Underwriting and Data & Analytics, translating actuarial insight into practical portfolio underwriting actions while balancing profitability objectives with commercial considerations.
• Enhancements: Contribute to the development and enhancement of pricing tools, dashboards, and portfolio analytics capabilities.
• Scenario modelling: Develop scenario-analysis capabilities to support business partners' planning, forecasting, and decision-making processes.
• Communication: Communicate portfolio performance, issues, and recommendations to key stakeholders, and support regular portfolio review and planning discussions.

Qualifications

• Strong business acumen with demonstrated experience analysing profitability, growth, and market dynamics.
• Excellent communication and presentation skills, with the ability to translate complex data into actionable insights for a broad collection of stakeholders.
• Proven ability to manage multiple projects and collaborate effectively across teams.
• Experience in business analytics in the Property & Casualty insurance industry.
• Experience working with statistical analysis software and cloud-based data platforms.
• Familiarity with machine learning concepts and predictive modelling.

About Us

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.