Pricing Implementation Coordinator

• Build a career in Pricing, with support to learn the specialist systems, processes and technical knowledge required.
• Gain broad business exposure, working across Pricing, Underwriting, IT and platform teams to help deliver changes affecting a wide range of insurance products.
• 80% hybrid working with 20% from our Stratford Upon Avon Office (12 Month Fixed Term Contract)

About the role

As a Pricing Implementation Coordinator within our Deployment & Assurance team, you'll help ensure approved pricing changes are implemented accurately, safely and efficiently across our live systems. Rather than designing prices or building complex pricing models, you'll focus on taking agreed changes through the final stages of the pricing lifecycle, helping them move smoothly from development and testing into production.

You'll support the implementation and deployment of price changes, data updates and classification changes across a number of platforms. Each platform follows a different process, so you'll learn how to navigate the relevant systems, complete implementation activities and ensure changes are applied in the correct environment and on the appropriate date. You'll work across different products and manage several activities at the same time, adjusting your priorities when release plans or business requirements change.

Quality and control will be central to your work. You'll carry out testing and quality assurance checks to confirm that changes are functioning as expected within the relevant environment. You'll maintain accurate records, audit evidence and supporting documentation, following established governance and risk controls so that every activity can be traced, validated and demonstrated to meet internal and regulatory requirements. The role tests whether pricing changes work correctly within the live environment rather than assessing or determining the pricing itself.

You'll also investigate problems, contribute to root cause analysis and support improvements to existing processes. Working closely with colleagues across Pricing, Underwriting, IT, platform, development and testing teams, you'll respond to queries, share information about release and handover requirements and help ensure everyone involved understands what is needed to deliver each change successfully.

Internally this role is called Pricing Analyst.

About you

You'll have developed relevant experience through data entry, administration, financial services, investments, operational coordination or another process-driven environment. What's important is that you're comfortable handling information accurately, learning new systems and following structured processes and controls.

You'll bring good data handling and Excel skills, including experience of working with spreadsheets and ideally using VLOOKUPs and PivotTables. You do not need to be an Excel expert, but you should be comfortable navigating data and willing to develop your capability in processes that may use formulas or macros.

You'll bring a combination of the following skills and experience:

• Implementation and deployment, with the ability to follow structured processes and accurately input, update or release information into systems.
• Testing and quality assurance, combined with strong attention to detail and a commitment to checking that changes and outputs are accurate.
• An understanding of governance and risk controls, demonstrating accountability for maintaining accurate documentation, evidence and audit trails.
• Confidence in systems and process navigation, with the planning and forward-thinking approach needed to learn new platforms and anticipate requirements.
• Strong organisation and prioritisation, enabling you to manage competing activities, changing deadlines and detailed work without losing focus.
• A practical approach to problem solving, root cause analysis and process improvement, supported by effective communication with colleagues and stakeholders across different teams.

At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.

We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.

We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.

Benefits and Rewards

When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:

• Salary - Up to £35,000 + 10% annual bonus + benefits package
• Annual bonus (up to 10% of salary)
• Contributory pension scheme, up to 20%, including your 8% contribution
• 25 days annual leave + bank holidays + buy/sell/save holiday trading scheme
• A Family Friendly policy that helps you balance your work and family responsibilities
• Access to savings at High Street brands, travel and supermarkets
• £20 contribution to a monthly gym membership - subject to T&Cs
• Health and wellbeing plan - cashback for dentist, opticians, physio and more
• Access to voluntary benefits, including health assessments, private medical insurance and dental insurance
• Employee Volunteering - volunteer in the community for one day each year
• Unlimited access to Refer a Friend £500 bonus scheme
• Life Assurance cover of 4 x salary
• Employee discounts of 15% on a range of NFU Mutual insurance policies.
• Salary sacrifice employee car scheme - subject to eligibility

Working at NFU Mutual

We're one of the UK's leading general insurance and financial services organisations, and for over 110 years we've put our customers at the heart of everything we do. Our people are just as important to us, so we're proud to be recognised as "a great place to work".

Our Gallup Exceptional Workplace 2026 award was not only awarded with Distinction, but it also marked us as the first UK based company to earn a Gallup Exceptional Workplace award for eleven consecutive years. We've also been consistently recognised by Glassdoor. We appeared in the Glassdoor Best Places to Work UK list in 2023, 2024 and 2026 - and in 2026, we were the highest ranked insurance business in the UK, highlighting our strong employee experience and the positive feedback our people share on the platform.

Additionally, we were named in the LinkedIn Top Companies 2026 list of "Best midsize employers to grow your career in the UK", and we've been certified as a UK Top Employer by the Top Employers Institute in 2023, 2024, 2025 and 2026.
We offer a supportive and empowering culture where people are inspired to perform, given opportunities to grow, and recognised and rewarded for their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable-so we're successful now and in the future.