Job Description

As a Product Owner, you'll step into an exciting opportunity to join our Retail Savings Product team within the wider Group Retail Products function. You'll play a central role in shaping and managing savings products that help customers achieve their financial goals while delivering exceptional value. With proven product management experience gained within the banking industry, ideally managing savings or other financial products, you'll bring the expertise needed to drive meaningful impact from day one.

In this role, you'll take full ownership of the product lifecycle, from developing new propositions and bringing them to market through to monitoring performance and ensuring consistently positive customer outcomes. Your strong verbal and written communication skills will enable you to influence decisions, collaborate effectively across the business, and champion great customer outcomes. You'll also play a key part in driving trading performance and leading initiatives that support the continued growth of our savings book.

We are happy to consider flexible working approaches to help you perform at your best.

This is a 12-month Fixed Term Contract opportunity.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Swindon, London or Northampton office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here.

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

Responsibilities

What you'll be doing

In this role, you'll help shape the strategic direction of our ISA range by reviewing the competitive and regulatory landscape, assessing our position and making recommendations on our response. You'll work closely with colleagues across the business to turn strategy into action, leading key projects and providing expert product insight.

Your focus will be on ensuring fair customer outcomes remain at the heart of everything we do, while identifying opportunities to boost business performance. You will also collaborate with stakeholders to develop and deliver a roadmap of initiatives that make a real impact.

About you

As a minimum, you'll bring:

• Proven experience as an established Product Manager or Product Owner, with strong expertise in product management and risk management within the banking sector
• A proven track record of delivery, successfully transforming ideas into impactful solutions that drive positive outcomes for customers and the business
• Exceptional stakeholder management and influencing skills, with the ability to build strong relationships, navigate competing priorities, and communicate effectively at all levels, including senior leadership
• A curious, analytical, and customer-focused mindset, using data, processes, policies, and procedures to identify opportunities for improvement, strengthen controls, and enhance customer protection

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

• Feel what customers feel - We step into our customers' shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind
• Say it straight - We are brave in speaking out and saying what we think - we're honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand
• Push for better - We don't settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development
• Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.

Qualifications

The extras you'll get

There are all sorts of employee benefits available at Nationwide, including:

• 25 days holiday, pro rata
• Private medical insurance
• A highly competitive pension to help you build a strong foundation for retirement
• Access to an annual performance-related bonus
• Training and development to help you progress your career
• A great selection of additional benefits through our salary sacrifice scheme
• Life assurance to provide peace of mind for you and your loved ones in the event of your death
• Wellhub - access to a range of free and paid options for health and wellness
• Up to 2 days of paid volunteering a year

Banking - but fairer, more rewarding, and for the good of society

We forge our own path at Nationwide.

As a mutual, we're owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don't see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.

If you're inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you're one of us.

At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.

We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.

What to do next

If this role is for you, please click the 'Apply Now' button. You'll need to attach your up-to-date CV and answer a few quick questions for us.

We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.