Location: Glenwood Springs, CO 81601
Employment Type: Part-Time
Pay: Up to $18.50 per hour

Schedule

• Friday: 9:15 AM - 5:15 PM
• Saturday: 10:15 AM - 5:15 PM
• Sunday: 1:15 PM - 5:15 PM

Position Summary

Citadel Security USA is seeking a courteous, dependable, and observant Part-Time Unarmed Security Officer to provide security services at a public library in Glenwood Springs. This position focuses on maintaining a welcoming atmosphere while helping protect library visitors, employees, and property through professional observation, routine monitoring, and proactive customer service.

The ideal candidate demonstrates excellent communication skills, remains calm when addressing concerns, and understands the importance of balancing security responsibilities with respectful public interaction.

Primary Responsibilities

Facility Monitoring

• Maintain a visible security presence throughout the library during assigned shifts.
• Conduct routine walkthroughs of public areas, entrances, exits, and surrounding grounds.
• Monitor the building for safety concerns, suspicious behavior, or unauthorized activity.
• Help ensure library rules and site procedures are followed appropriately.

Visitor's Assistance

• Welcome patrons in a friendly and professional manner.
• Provide directions or general assistance when requested.
• Support library staff by helping maintain a safe and orderly environment.
• Address minor concerns professionally and notify management when additional assistance is required.

Safety & Incident Response

• Observe developing situations and respond according to established procedures.
• Report unsafe conditions, property damage, or security concerns promptly.
• Contact supervisors or emergency responders when circumstances require.
• Assist with orderly evacuations or emergency procedures when directed.

Documentation

• Complete daily activity reports with accuracy and attention to detail.
• Document incidents, observations, and unusual events in a clear and timely manner.
• Maintain confidentiality regarding operational and client-related information.

Minimum Qualifications

• High school diploma or GED preferred.
• Minimum age of 18 years.
• Strong customer service and interpersonal communication skills.
• Ability to remain alert while working independently.
• Professional appearance and dependable attendance.
• Basic computer proficiency for report completion.
• Ability to successfully pass a background investigation.
• Legal authorization to work in the United States.

Preferred Qualifications

• Previous experience in security, customer service, hospitality, or public-facing roles.
• Experience working in libraries, educational facilities, municipal buildings, or other public environments.
• Strong conflict resolution and de-escalation skills.
• Ability to communicate professionally with individuals from diverse backgrounds.

Physical Requirements

• Stand and walk for extended periods throughout the shift.
• Perform continuous interior patrols.
• Occasionally bend, reach, and climb stairs as needed.
• Maintain visual awareness across assigned areas.
• Respond promptly to incidents requiring immediate attention.

Work Environment

This assignment is in a public library where professionalism, courtesy, and strong communication are essential. Officers regularly interact with library staff, visitors, contractors, and community members while maintaining a secure and welcoming environment.

Why Join Citadel Security USA?

• Competitive hourly compensation of up to $18.50 per hour
• Consistent part-time weekend schedule
• Paid onboarding and training
• Company-provided uniforms
• Professional leadership and operational support
• Opportunities for advancement within a growing organization

Equal Opportunity Employer
Citadel Security USA is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.