Develop deep subject matter expertise across end-to-end (E2E) customer journeys, business processes, and supporting systems
Partner with business and technical teams to understand solutions, and define comprehensive test strategies across use cases
Lead functional tracks within a centralized testing function

SUMMARY We are looking for an experienced Operations Quality Project Manager to join our team. In this role, you will lead and drive medium to large-scale testing cycles, with direct impact on large-scale e-commerce platforms. You will work closely with cross-functional partners to ensure high-quality delivery across end-to-end customer journeys, while continuously improving testing processes and strategies.

DESCRIPTION

Develop deep subject matter expertise across end-to-end (E2E) customer journeys, business processes, and supporting systems
Partner with business and technical teams to understand solutions, and define comprehensive test strategies across use cases
Lead functional tracks within a centralized testing function
Manage, plan, and organise activities across validation planning and execution phases
Collaborate with multiple testing partner teams to ensure seamless execution
Drive alignment across teams to deliver successful testing outcomes
Lead test resources and ensure effective execution of deliverables
Provide inputs to enhance testing processes and drive continuous improvement

KEY REQUIREMENTS

7+ years of professional experience in a Quality role leading projects and initiatives
Strong UAT, QC, or Quality experience within e-commerce, mobile, or retail organizations
Strong technical, analytical, and problem-solving skills
Proven experience leading cross-functional teams and building stakeholder relationships
Experience working with globally distributed teams

PREFERRED SKILLS

5+ years of experience working with complex, integrated systems
Experience with AI-driven quality validation techniques and automation
Ability to identify risks proactively and drive resolutions
Strong facilitation, negotiation, and conflict resolution skills
Passion for innovation and continuous improvement

EDUCATION & CERTIFICATIONS

Bachelor's degree or equivalent, preferably in a technical field
PMP or Project Management certification is a plus
Relevant quality certifications such as ISTQB are advantageous

We regret to inform that only shortlisted candidates will be notified.

EA Registration No.: Melvin Chua Han Wei, R24123531
Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA Licence No. 10C4544

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