CBRE Business Services Organisation (CBRE BSO) is a part of CBRE Group, Inc. (NYSE: CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world's largest commercial real estate services and investment firm and a premier provider of critical infrastructure services. The company has more than 155,000 employees serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage servicing, valuations); Building Operations & Experience (facilities management, property management, flex space & experience, critical infrastructure); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at www.cbre.com.

About the Role:

As a CBRE BSO People Services Sr Specialist, you will responsible for managing and administering employee benefits and life cycle processes. The role covers private healthcare, group insurance, sports cards, and a cafeteria platform financed by the Social Benefits Fund. The successful candidate will play a crucial role in maintaining and updating our personnel databases, ensuring the accuracy and confidentiality of all employee records. This position requires a prominent level of attention to detail, excellent organizational skills, and the ability to handle sensitive information. Focus of this role will be to deliver support for onboarding part of employment process.

What You'll Do

• Manage cases that are confidential in nature and resolve them in an accurate, timely, and effective way.
• Be the first point of contact for all HR related queries, managing the enquiry from contact through to closure.
• Manage employee benefits programs, including private medical care, life insurance, sports cards, and cafeteria platform, ensuring smooth operations and high-quality employee experience.
• Providing quality responses to queries and requests raised by Employees, Managers and HR BPs within agreed SLAs in case management systems
• Assisting in lifecycle processes, all processes of employee cycle after hire until termination
• Act as a subject matter expert and support specialist for less experienced team members.
• Processing documentation and personal files according to legal requirements.
• Participate in HR projects and initiatives as needed.
• Labour law knowledge and assuring the ongoing updates on that matter
• Build strong relationships with other People teams to meet objectives and avoid ticket escalation.
• Maintain strong internal and external customer service skills.
• Assist with the creation of training materials, maintain reference guides.
• Gather and analyse data to identify and solve complex problems that arise with little or no precedent.
• Suggest improvements to existing processes and solutions to improve the efficiency of the team.

What You'll Need

• Fluent Polish in speaking and writing is a must
• Experience in employee benefits management: The candidate should possess documented knowledge and experience in operating benefit systems such as cafeteria, Multisport cards, and medical care within insurance policies. - at least 1 year.
• Intermediate English (B2) in speaking and writing
• High level of accuracy and attention to detail essential
• Exceptional written and verbal communication skills
• Good organization, prioritization and multi-tasking skills

Company benefits and perks:

• Stable employment conditions

Work based on employment contract in the international company with stable position on the labour market

• Career advancement program

A chance to learn from the best by attending internal courses and taking part in international programs to experience how we work in different places in the world. Additionally, we offer a career coach advisory.

• Workplace Culture

Support from our side in terms of working from home as well as comfortable office with chillout room, entertainment room, creative labs and beautiful terrace are making our office a place you want to be. We are well located nearby Wilanowska metro station.

• Wellbeing actions

Environment where we care about your wellbeing by health and leisure initiatives (sport interest groups)

• Making a Change in the Word surrounding you

Occasion to make an impact by taking part in our initiatives (CSR, ECO friendly approach)

• Attractive package of benefits

Private medical healthcare, life insurance, multisport card and MORE

• International Environment

Experience growing in multilingual community where diversity is cherished

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

Please include the following statement in your application: " I agree to the processing of personal data provided in this document for realizing the recruitment process pursuant to the Personal Data Protection Act of 10 May 2018 (Journal of Laws 2018, item 1000) and in agreement with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation)"

As part of our commitment to compliance and ethical business practices, our company has implemented internal reporting procedures in accordance with the Whistleblowers Protection Act of June 14, 2024. Detailed information regarding our internal reporting procedures can be found on our company website https://www.cbre.pl/o-nas/spoleczna-odpowiedzialnosc-biznesu/procedury

DISCLAIMER

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job

If you have any queries/concerns regarding the transparency of the CBRE recruitment process, please contact us directly at EUPayDirectiveSupport@cbre.com.

Equal Employment Opportunity Statement: CBRE is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All employment decisions are made without regard to sex, sexual orientation, gender identity, or any other protected characteristic. We actively promote diversity.