Security Control Room Operator, Ryton and Baginton (CV8)

MAN Commercial Protection are looking for a Full Time Security Officer for a busy Control Room based across two sites in our Clients National Distribution Centre in Ryton and Baginton, Coventry.

Shifts Mon to Fri 15:00-03:00 .

Cover at short notice may also be required occasionally.

Good verbal & written communication skills are essential as are excellent punctuality & attendance. Applicants must be smart in appearance with a professional attitude, have excellent customer service skills, excellent punctuality & attendance, be observant, able to complete comprehensive incident reports, and have a drive to ensure the job is completed to the highest standards

Job Specification:

• Based with the client in the Security Operations Centre in Ryton, Coventry this is an opportunity for self-motivated people to work as part of a team in a fast paced, varied environment. Applicants must be flexible to work in a shift pattern covering 24 hours including working both days and nights.
• The main focus of the role comprises non- exclusively of the below:
• Monitoring of CCTV and Alarm Systems of Satellite Depots
• Tracking of High Value Vehicle Loads
• Communicating with callers and sites in a professional, courteous manner and to clearly establish the requirements of the callers.
• Ensuring all reports are fully completed and accurately detailed.
• To maintain and update records as appropriate in response to calls and information received.
• To create and maintain a good professional working relationship with all persons whom the employee must liaise with in the performance of the duties of the post.
• To handle received alarms in line with company procedures communicating details of alarm activations to sites and relevant authorities.
• Investigate and save CCTV footage for Police Evidential purposes.

The ideal candidate must have:

• You must be able to work on your own initiative.
• Full 5-year checkable work/education history
• Valid SG Licence

Benefits:

• Full uniform supplied
• Access to in-house training (SIA and First Aid)
• Double pay on Bank Holidays
• Free International Professional Security Association (IPSA) membership
• Access to 24-hour counselling helpline through IPSA
• Access to 24-hour legal helpline through IPSA
• Perks At Work - High Street Discount Scheme

If this sounds like the ideal role for you please apply with your CV. We look forward to hearing from you!