About the Role

Administrator - Legal Support Team

Manchester - Media City

Hybrid

Permanent

About HF

People. Not just lawyers

We're not your typical law firm - we're people with a passion for helping our clients and each other achieve the best possible outcomes. We are leading legal advisers to the insurance and commercial sectors across the UK & Ireland, known for our innovation, client focus, and long-lasting relationships. We do things differently, with a forward-thinking approach built around our clients' needs, supported by cutting-edge technology and a culture built around people from a wide range of backgrounds who are taking an equally wide range of routes to building their careers in law.

We are currently looking for an experienced administrator to join our Legal Support team based in Media City Salford.

As a Legal Support Administrator, you will provide file opening and general administration support to all departments of the firm ensuring all our service level agreements (SLA's) and management information (MI) deadlines are met.

Main responsibilities:

• To create new instruction files. Entering key data required to open a new file within our case management system.
• Liaise with clients, courts and third parties by telephone and email in order to obtain missing information and/or clarify instructions provided.
• Prioritise work according to urgency (i.e. AOS dates, SLA, specific client requests).
• Prepare and file Court documents including AOS, NOI and NOA as required.
• Access client web-based portals for additional information and documentation.
• Manage multiple email inboxes.
• Document production including preparation and sending of client care letters/ acknowledgements
• General file administration.
• To provide support to Fee Earners as and when required.
• To use all office equipment efficiently & competently.
• To ensure the confidentiality of all the firm's and client's documentation and information in compliance with all DPA requirements.

Key skills:

This is a busy role, requiring a high level of accuracy and the ability to switch between tasks.

• Team orientated
• Conscientious
• Adaptable
• Self-motivated

Tell us a little about yourself!

Along with your application, we'd love to hear a little about you. Please share a brief summary of your background, what interests you about this opportunity, and what you feel you could bring to the role .

What's in it for you?

Apart from the competitive salary you'd expect, our package of benefits reflects our values of partnership, innovation, and being real people. We're committed to creating a dynamic workplace where everyone feels supported, empowered, and part of our success.

You'll enjoy:

• 25 days' annual leave (rising to 30 with service) + Holiday Buy Scheme
• Life Insurance & Income Protection
• Private Medical Insurance & Healthcare Cash Plan
• Employee Assistance Programme & Digital GP services
• Pension Scheme
• Electric Car Scheme
• Enhanced Maternity, Paternity & Adoption Leave
• Hybrid & Flexible Working Options
• Discounted Gym Membership & Employee Discount Hub
• Flu & Eyecare Vouchers - and more!

What next?

If HF sounds like a place where you could belong, we'd love to learn more about you!

Submit your CV here and we'll be in touch if we have any opportunities that match your experience and interests. If we don't have something right now, we'll keep your details on file and may reach out in the future as part of our talent pipeline.